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TAA40104 Certificate IV Training and Assessment

In TAA40104 Certificate IV Training and Assessment (formerly BSZ40198) you’ll learn about the continuous improvement cycle, also known as the quality cycle, and how it can be used to maintain and enhance your professional practice. It involves four key stages, as follows:


1. The ‘plan’ phase involves the planning of what is going to be done.
2. The ‘do’ phase involves doing what has been planned.
3. The ‘check’ stage involves reviewing the outcomes of the actions done.
4. The ‘act’ stage involves acting upon the outcomes in order to improve them.

Following this model makes sure that all phases affecting outcomes are covered. Many workplace training and assessment organisations seek quality accreditation as affirmation of their commitment to implementing quality processes, which also covers human resource management and development.

Whether you like it or not, the reality of the current world of work is that change is constant and there is an increasing requirement in workplace training and assessment to maintain levels of professionalism and expertise. The cycle of improvement is therefore continuous rather than once-off.

The way in which maintaining and enhancing your professional practice is aligned to a quality process is illustrated below.
Continuous improvement stage related to Training and Assessment

PLAN: Identify development needs and methods by which they can be satisfied, by when and what resources are required.

DO: Undertake professional and personal development activities.

CHECK: Check on progress of activities and learning gained by self assessment and feedback gained from relevant colleagues.

ACT: Based on outcomes of check phase, alter future plans for further development and activities.
What does professional competence mean to you?

How is your professional competence monitored in your workplace training and assessment practice environment?

Is it effective and if not, why not?

If your training and assessment organisation is not covered by a quality accreditation system or the AQTF, what benchmarks are used to determine development needs and priorities?
Activity: What are you doing?

How have you maintained your professional competence over the last two years? Has it been effective? If not, why not?

Find evidence of professional training and development activities you have undertaken and make some notes about how you have used these activities to improve your present work role.


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